Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
It depends on where you live. Orders are usually dispatched within 2 - 5 business days.
Generally, USA domestic orders for personalized jewelry usually takes 2 - 5 transit days.
Orders shipped from Singapore are in transit for 7 - 30 days. This varies greatly depending on the courier you have selected. Delivery details will be provided in your confirmation email.
If you received a defective item, please contact us directly or firstname.lastname@example.org, together with this e-mail, please provide us with your Order ID and a clear snapshot of the defect.
Return & Shipping
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Yes! All orders have a tracking numbers, it will automatically be sent to the email provided at checkout.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We are U.S.A and Singapore based company, so it depends from the product you choose to order. All personalized jewelry we made and ship from USA, and all fashion jewelry we made and ship from Singapore.
For most of our fashion jewelry we use strong and durable materials like zinc alloy.
For personalized jewelry we use surgical steel, 18k Yellow Gold finish or 14k White Gold finish.
All fashion jewelry should be taken off before showering/swimming/exercising, and kept clean & dry in a closed storage when not in use. We also recommend occasionally cleaning the item with a cloth and storing it in a clean place such as a sealed bag.
You can contact us through our contact page! We will be happy to assist you.